If, like me, you know very little about computers, this is the go-to guy. Superb service - bang on time, quick, polite reasonably priced and turned my slow old machine is not a really slick piece of kit. Five stars
Ross helped us out at the TeachAllAboutIt Tuition Centre getting our WiFi at full speed across the building & laptops up to spec. He gave us the information about what was needed, explained why, and had the issues solved in no time at all. His friendly & professional attitude means that we'll be using him for our IT support regularly from now on and would happily recommend him to any local business.
We were so pleased to have discovered Ross. His response was quick and he sorted out our pc quickly and very professionally. He even advised on security and saved us further expense going forward. What price peace of mind. Thanks Ross.
Personable, punctual and professional - from my first contact on this was a positive experience! Our beloved PC had suffered an accidental assault from a cup of spilled tea. I called around and Ross stood out from the beginning. I have some experience with the software side of machines, but am not so confident with electronics/hardware. Ross brought all the knowledge and equipment to my home - alongside a positive 'can-do' attitude with warmth and good humour. He worked with patience and care - and thankfully (almost miraculously) the PC was restored to health. Ross appreciated how important an investment this was for me and my son and I am beyond grateful! PS - all this, and very competitive prices too.
A first class service my pc runs like new now .
I called Ross because my PC at home was, I thought, terminally S-l-o-w and because i had inadvertently lost 'Office' in it's entirety. He completely sorted out my PC my fitting a new Hard Drive and more recent Office. My computer is now running better than it has ever done and it was all done at home. Ross was very punctual, knowledgeable and very patient dealing with my questions. I cannot fault his abilities, the way he presented himself and the precautions he took regarding Covid-19. I chose him because of his 5* reviews and i will continue that trend without hesitation.
Just off the phone with Ross after pestering him with an annoying fiddly issue - what a gent, great service, great smiley attitude, knowledgeable, and most of all a real human being sympathetic of my issues. He is now top of my list for local tech support. Thanks!
Ross was great, diagnosed the issue when it really wasn't clear what was wrong. Friendly, professional, very reasonably priced. My go to for IT issues now
We have been very impressed with Ross, he has fixed and upgraded our pc's with no problem.Would highly recommend. Thank you.
I have been very impressed with Ross Derrick whom I have met for the first time today. He was efficient . skillful , patient and friendly Thank you